Privacy Policy

Who we are

From a name Maine residents trust for their heating and energy needs! Get the solutions you need to keep you warm and running by choosing Dysart’s for heating oil, gas, firewood, and more! Our website address is: https://dysartsfuels.com/. For contact information, please visit here: https://www.dysarts.com/contact/

Our overall policy is extremely simple: If we collect information from you, we use it only for the purposes for which it was collected, and the other limited purposes outlined below. We will not sell or share your personally identifiable information with any third party except for in the instances described below.

Here are the details of our privacy policy. This statement may change over time — please review it periodically.

What personal data we collect and why we collect it

We collect some non-personally identifiable information automatically and some in our registration and contact forms. Non-personally identifiable information might include your IP address, the type of browser or operating system you use, the domain name from which you linked to our site, etc. We use this non-personally identifiable information to help diagnose problems with our server and to administer our website.

Contact forms

Our site’s registration and contact forms may request or require users to give us personally identifiable information (like their name, telephone number, business name, business address and e-mail address). We may use the information from our registration and contact forms to contact the user, but users may opt-out of receiving future mailings (see the opt-out section below). We will not sell or disclose your personally identifiable data to any third party that is not an affiliate of Dysart’s unless: (i) we transfer of our business assets (as further described below); (ii) we first obtain permission from you; (iii) we need to share it with agents or contractors who perform services for us; or (iv) we are required by law to disclose it.

Cookies

We may use “cookies” to determine whether you have visited our site previously and to save and remember any preferences that you set while using our site. Our cookies cannot retrieve any other data from a hard drive or obtain an e-mail address. Although a user has the ability to modify most browsers to either accept all cookies, notify the user when a cookie is sent, or reject all cookies, it may not be possible to utilize certain services at Dysart’s if cookies are rejected.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Dysart’s uses Google Analytics to track technical data on users, including user counts, bounce rates, landing pages, and pages visited. User IP addresses are anonymized before being stored in Google Analytics. If you wish to not be tracked by Google Analytics, you can download a browser add-on through Google here: https://tools.google.com/dlpage/gaoptout.

eCommerce

To purchase items from the Dysart’s online store or pay for oil deliveries, users are required to provide personal data. (Name, company, address, phone number, email address, and credit card.) This information is necessary in order to successfully place and ship orders for our customers. Name, company, and address are used to ship items while the phone number may be used if we need to contact individuals. The email address is for notifying users of their order information and to provide a receipt. This site does not store complete credit card information and can only access the last four digits of the credit card number and expiration date. All of this data is shared with third party plugins (as further described below).

Retargeting

Dysart’s uses Townsquare Ignite to assist in collecting data on users visiting the website through ‘organic’ web searches. Townsquare Ignite does not have any access to user data from the www.dysarts.com website itself or those that go to the site. The retargeting pixels that we place are scrubbed of all personal data and anonymized. This helps us to tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our site (e.g., to allow them to tailor ads on third party services). To view Townsquare’s privacy policy, please visit here: http://www.townsquaremedia.com/privacy-policy/

Who we share your data with

Other than eCommerce data, Dysart’s does not share personal data with any other third party company or account that is not directly controlled by Dysart’s.

Payment gateway

Dysart’s shares personal data (Name, address, credit card, IP address) with Authorize.net in order to process user payments. To view Authorize.net’s privacy policy, please visit here: https://www.authorize.net/about-us/privacy/

Shipping extensions

Dysart’s shares personal data (Shipping address) with UPS and USPS in order to calculate shipping rates. To view USPS’ privacy policy, please visit here: https://about.usps.com/who/legal/privacy-policy/full-privacy-policy.htm. To view UPS’ privacy policy, please visit here: https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page

How long we retain your data

Customer purchase data is kept indefinitely for business and tax purposes.

What rights you have over your data

If you have filled out a form on this site or have purchased one of our products, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, business, tax, or security purposes.

Where we send your data

Some non-personally identifiable information, like a user’s IP address, is collected by our Google Analytics account. This information is used for tracking our personal marketing operations as well as technical data on users (see Analytics above). Some personally identifiable information is shared with our Constant Contact account from user’s choosing to Opt-In through our registration or contact forms.

Your contact information

Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site gives users the following options for removing their information from our database in order to no longer receive any communications about our service:

1. All communications will contain an unsubscribe option.
2. You can send mail to the following address, giving us your name and e-mail address (so that we can identify you), and the information you would like us to remove:

530 Coldbrook Rd,
Hermon, ME 04401

Correct/Update

This site gives users the following options for changing and modifying information previously provided:

1. E-mail us at info@dysarts.com
2. Send mail to the following address:

530 Coldbrook Rd,
Hermon, ME 04401

Additional information

How we protect your data

While there is no such thing as “perfect” security on the Internet, we will take all reasonable steps to ensure the safety of your personally identifiable information. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. However, we do not assume any liability for third-party usage of your personal information, whether obtained legally or illegally from our system.

Transfer of Business Assets

As we continue to develop our business, we may be acquired, merge with another business, or acquire or buy other businesses or assets. In such transactions, both personally and non-personally identifiable information will likely be one of the transferred assets.